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How 2d 30 protects your account and personal information

When you open an account with us, we collect only what we need to verify your identity, process your DANA, OVO, GoPay and QRIS deposits, and keep your…

Account verification onlyPayment data encryptedNo third-party sharing
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2d 30 How 2d 30 protects your account and personal information
REACH US ABOUT YOUR DATA

How to contact us with privacy questions

Live Chat Open your account and head to the support tab. Our team responds during lobby hours, seven days a week. Ask about your data, withdraw permissions, or account settings anytime.
Email Support Send a privacy request to our support email. Include your account number and exactly what you need — a data copy, deletion, or correction. We respond within 72 hours.
Account Settings Log into 2d 30 on desktop, click your profile, and visit the Privacy section. Update your contact info, manage cookies, or request data downloads directly from your dashboard.
HOW WE KEEP YOU SAFE

Our data protection and account security practices

Encrypted Payments

All DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. Your payment method is never stored in plaintext on our servers. Each deposit and withdrawal is verified by our payment processor before it clears.

Cookie Use

We use cookies to remember your login session, language preference, and game history so you don't have to re-enter them. You can clear cookies from your browser settings or disable third-party cookies anytime without losing account access.

Account Access

Your login is protected by email verification and optional two-factor authentication. If you spot a login from an unfamiliar device or location, tell us immediately via live chat and we'll lock your account pending verification.

Data Retention

We keep your account data for the lifetime of your membership. After you close your account, we retain records for the period required by local financial law, then delete or anonymize them. You can request early deletion where local law permits.

Third-Party Links

We may link to payment processors, game studios and support tools. Those partners have their own privacy terms. We are not responsible for their practices, so review their policies before connecting.

Policy Updates

When we change this privacy policy, we'll email you 14 days before the change takes effect. Continuing to use 2d 30 after that date means you accept the updated terms. Check this page regularly for the latest version.

Your most asked privacy and data questions

Yes. Log into your account, go to Profile > Privacy > Download My Data. You'll receive a file containing your name, email, phone, account history and deposit records. The download takes up to 48 hours. Alternatively, email support with 'Data Request' in the subject line and your account number.

We retain payment records for as long as required by local financial law, typically 3 to 5 years after account closure. This ensures we can respond to disputes or regulatory requests. Depends on local law which applies to your account. You can request deletion of non-legal data sooner by contacting support.

No. We never sell your personal data, gameplay history, or email address to advertisers, data brokers or other third parties. We share data only with payment processors to verify deposits via DANA, OVO, GoPay or QRIS, and with legal authorities where local law requires it.

Tell us immediately via live chat. We'll lock your account and verify your identity via email. Once confirmed, you can reset your password and we'll log out all other sessions. This protects you if someone else knows your username. Always change your password after a suspicious login.

Yes. Browser cookies can be disabled in your device settings; functional cookies for login and gameplay will stop working, so you'll need to re-enter details each visit. You can also use your browser's private browsing mode. Essential security cookies cannot be disabled without losing account access.

Your account is hosted on secure servers. Depends on local law which servers we use and where backups are stored. We encrypt data at rest and in transit. For specifics about server location and backup practices, ask our support team via live chat or email and they'll provide the details relevant to your region.

Contact us immediately via live chat or email with the phrase 'Data Breach Report'. Provide your account number and what you noticed (unusual login, missing funds, suspicious email). We'll investigate and, if a breach occurred, notify you within 48 hours and outline protective steps.

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